Privacy policy

Last updated: September 4, 2026

Collapse Cartel operates this online store and website. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase a product, contact us, or otherwise use our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect the following categories of information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Order information, including products purchased, order history, returns, replacements, and delivery information.

• Payment information. Payment details are processed by Shopify and other payment providers. Collapse Cartel does not directly store complete payment card numbers.

• Account information, including login details, saved preferences, and account activity if customer accounts are enabled.

• Communications, including messages, support requests, reviews, and other information you provide when contacting us.

• Device and usage information, including your IP address, browser type, device type, operating system, referring pages, pages viewed, and interactions with the website.

• Marketing information, including email subscription status, communication preferences, and interactions with promotional messages.

HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you when you place an order, create an account, subscribe to communications, or contact us.

• Automatically through cookies, pixels, analytics tools, server logs, and similar technologies.

• From service providers that help us operate the store, process payments, fulfill orders, deliver packages, prevent fraud, provide analytics, or conduct marketing.

HOW WE USE INFORMATION

We may use personal information to:

• Operate, maintain, and improve the website.

• Process payments and fulfill orders.

• Produce, package, ship, track, replace, or refund products.

• Provide customer service and respond to questions.

• Maintain customer accounts and preferences.

• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.

• Send transactional communications about orders, accounts, deliveries, or policy changes.

• Send marketing communications when permitted by law.

• Measure website performance and understand how customers use the store.

• Comply with legal obligations, resolve disputes, and enforce our terms and policies.

SHOPIFY

Our store is hosted by Shopify. Shopify processes personal information to provide its ecommerce platform, checkout, payment, security, analytics, and related services.

Information submitted through this store may be transmitted to and processed by Shopify. Shopify’s handling of personal information is also governed by its own privacy notices.

PRINTFUL AND ORDER FULFILLMENT

Collapse Cartel uses Printful and related service providers to manufacture and fulfill products on demand.

When you place an order, information necessary to produce and deliver the order may be shared with Printful, production facilities, shipping carriers, and logistics providers. This information may include your name, delivery address, contact information, order details, and product selections.

Printful and its service providers may process information in different locations depending on where an order is produced and delivered.

HOW WE DISCLOSE INFORMATION

We may disclose personal information to:

• Shopify and payment processors.

• Printful and other production or fulfillment providers.

• Shipping carriers and logistics companies.

• Website hosting, security, fraud-prevention, customer-service, email, analytics, and marketing providers.

• Professional advisers, including legal, accounting, insurance, and financial advisers.

• Government agencies, courts, law enforcement, or other parties when required by law or necessary to protect legal rights.

• A buyer, successor, or other relevant party during a proposed or completed sale, merger, financing, restructuring, bankruptcy, or transfer of the business.

We do not sell personal information for money. Certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some U.S. state privacy laws.

COOKIES AND SIMILAR TECHNOLOGIES

The store and its service providers may use cookies, pixels, local storage, and similar technologies for:

• Essential website and checkout functions.

• Security and fraud prevention.

• Remembering customer preferences.

• Measuring website traffic and performance.

• Understanding customer interactions.

• Providing or measuring advertising when enabled.

You may be able to control cookies through your browser, Shopify’s privacy controls, or other tools displayed on the website. Blocking essential cookies may prevent parts of the store from working properly.

MARKETING COMMUNICATIONS

If you subscribe to marketing communications, you may unsubscribe by using the link provided in an email or by contacting us.

Unsubscribing from marketing does not prevent us from sending transactional messages relating to orders, accounts, security, customer support, or legal notices.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with tax, accounting, and other legal obligations.

Retention periods vary depending on the type of information and the reason it was collected.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No transmission or storage system can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

This store is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through the store, contact us so we can review and address the request.

U.S. STATE PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Request a portable copy of certain information.

• Opt out of certain targeted advertising, selling, or sharing activities.

• Limit certain uses of sensitive personal information where applicable.

• Appeal a decision concerning a privacy request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

You may submit a privacy request by emailing westwoodmoves@gmail.com with the subject “Privacy Request.” We may need to verify your identity before processing a request. Authorized agents may be required to provide proof of authorization.

When required by applicable law, we will recognize supported browser-based opt-out signals, such as Global Privacy Control, for the browser or device sending the signal.

INTERNATIONAL DATA PROCESSING

Although Collapse Cartel is a U.S.-based business, Shopify, Printful, carriers, and other providers may process information in other countries. Where required, those providers are responsible for using appropriate legal safeguards for international processing.

THIRD-PARTY WEBSITES

The website may contain links to third-party websites or services. Collapse Cartel does not control and is not responsible for the privacy, security, or content of third-party services. Review their policies before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes to the store, service providers, legal requirements, or business practices. The revised version will be posted with an updated effective date.

CONTACT

For questions, concerns, or privacy requests, contact:

Collapse Cartel
Email: westwoodmoves@gmail.com